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Terms & Conditions

Last Updated: March 4, 2025

1. Introduction

Welcome to MMR DesignLab (“we,” “our,” or “the Agency”). These Terms and Conditions (“Terms”) govern your use of our branding services, including design, marketing, and consulting, which are collectively referred to as “Services.” By engaging with our Services, you agree to abide by these Terms.

2. Agreement to Terms

By using our Services, you agree to these Terms and any future updates. If you do not agree to these Terms, you must not use our Services. We may modify these Terms from time to time, and we will notify you of any changes by posting the updated Terms on our website.

3. Services Provided

The Agency offers a variety of branding-related & marketing services, including but not limited to:

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  • Logo design

  • Brand identity development

  • Marketing strategy

  • Website and digital design

  • Social media branding

  • Brand consultation

  • Print and digital collateral design

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Each specific service will be detailed in a separate agreement or contract upon engagement.

4. Client Responsibilities

You, the Client, agree to:

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  • Provide necessary materials (e.g., logos, copy, images) and timely feedback to facilitate the progress of the project.

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  • Cooperate with the Agency and provide access to relevant information needed to complete the Services.

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  • Ensure that all content, designs, and other materials provided to the Agency are legal, accurate, and free from infringement of third-party rights.

5. Payment Terms

  • Pricing: All pricing for Services is outlined in the specific contract or proposal presented to you before project commencement. Prices are subject to change if additional work is requested outside the scope of the original agreement.

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  • Invoicing & Payment: The Client agrees to pay the agreed-upon fees as outlined in the contract. Payments will be invoiced in stages based on the project timeline, with the final balance due upon completion. However individual agreements and arrangements are applicable if agreed within the contract agreement. If nothing has been further agreed upon, invoicing in project stages with final not after completion is applicable, as it is stated in this paragraph.

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  • Late Payments: If payment is not received within the specified period, the Agency reserves the right to suspend Services until payment is received. A late fee may be applied as specified in the contract.

6. Project Timeline and Deliverables

The Agency will provide an estimated timeline for project completion in the contract. However, the timeline is subject to change depending on the complexity of the project, timely feedback from the Client, or other unforeseen circumstances. Delays caused by the Client may extend the project timeline.

7. Intellectual Property

  • Ownership of Deliverables: Upon full payment of fees, the Client will own the final, approved designs and branding materials. However, the Agency retains the right to showcase the work in portfolios, case studies, or promotional materials.

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  • License to Use Materials: If you provide materials (such as text, images, logos, etc.) to the Agency, you grant the Agency a non-exclusive, worldwide license to use those materials solely for the purpose of completing the project.

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  • Copyright and Trademarks: If you request trademark registration or copyright protection for the branding work created, you are solely responsible for the legal registration process and associated costs.

8. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the course of the project. The Agency will not disclose the Client’s confidential information to third parties unless required by law or authorized by the Client.

9. Termination

Either party may terminate the agreement at any time with written notice. If the Client terminates the agreement before the completion of Services, the Client agrees to pay for all work completed up until the termination date. If the Agency terminates the agreement, the Client will receive a refund for any unused portion of the payment (in case of pre-payment). Excepted from this regulation are service contracts. If the Client cancels a service contract, when in full effect, before its determined end, the Client is liable to for 50% of the remaining service contract fees until its determined end. If a service contract is not canceled 1 month before its expiration date by the Client, the service contract automatically renews for 1 year. The agency has the right to amend or/and adjust such an agreement within reasonable cause. If both parties agree upon an early cancellation of a service agreement, no further obligation results from this termination.

10. Limitation of Liability

The Agency will not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our Services. The total liability of the Agency for any claim related to these Terms will be limited to the amount paid by the Client for the specific service giving rise to the claim.

11. Dispute Resolution

In the event of any dispute arising from these Terms, the parties agree to resolve the dispute through mediation or arbitration before seeking legal action. Any legal proceedings shall be held in the jurisdiction where the Agency is located.

12. Governing Law

These Terms and any agreements between the Client and the Agency shall be governed by and construed in accordance with the laws of [Commercial Court in Osijek / Croatia].

13. Miscellaneous

  • Force Majeure: The Agency will not be held liable for any delays or failure to perform due to events beyond its reasonable control, including but not limited to acts of God, strikes, or failure of third-party services.

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  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

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  • Assignment: The Client may not assign or transfer any of their rights or obligations under these Terms without the prior written consent of the Agency.

14. Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at:

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  • Email: mmr.designlab@gmail.com

  • Phone: +385 99 202 42 98

  • Address: Ul. Hravtskih Kraljeva 69, 32100 Vinkovci, Croatia

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